Frequently asked questions
Remote Access service gives you access to the BRIT student network via your browser using your Internet connection. The Citrix client software, which is free of charge and does not required a licence, provides the software you need for the Remote Access service to operate. If you have Windows Vista please ensure you download and install version 10 of the Citrix client software.
Getting started
How do I remotely access my student desktop area? What software and hardware do I require?
All about Citrix
What is Citrix or the metaframe client? How do I know if I already have the citrix client installed on my machine?
Settings
What settings do I need to change to access the student remote desktop from my home computer?
Library remote access
Access Information Resources and Services through the Library Learning Centres located at Townsville City or Pimlico Campuses, or straight from your desktop.
Other information
Why https://, what can I run on my desktop, internet connection, old versions of Windows, logging out, printing, USB devices, H drive access and file uploading.
Quick reference guide
Getting started with remote access.
Contact us
If you need more information regarding remote access you can contact us with your questions and suggestions.